Privacy

Privacy Policy

This policy explains what information we collect, why we collect it, and how we handle it when you contact Newcomer Connect through our website and service channels.

DATEEffective April 24, 2026
WEBWebsite, forms, email, and reviews
MAILinfo@newcomerconnect.ca
OFFICESCanada and Pakistan
What We Collect

Information You Choose to Share

We only collect information that helps us respond to enquiries, schedule consultations, deliver requested services, and manage public reviews safely.

Contact Details

Name, email address, phone number, city, and other contact information you submit through forms, email, or consultation requests.

Service Information

Details about your immigration goals, timeline, family situation, education, employment, housing needs, or other context you provide when asking for support.

Operational Records

Basic technical and administrative details such as form timestamps, page source information, moderation status for reviews, and server logs needed for reliability and abuse prevention.

How We Use It

Used Only For Service, Support, and Administration

We use submitted information to respond to you, coordinate services, and keep the website and communication workflow functioning properly.

Respond and Schedule

To answer enquiries, confirm consultations, send follow-up messages, and coordinate the next steps you requested.

Deliver Services

To prepare consultations, understand your case context, and provide relevant immigration, settlement, education, housing, or career guidance.

Protect the Platform

To reduce spam, moderate reviews, investigate misuse, maintain site security, and document communication history when necessary.

Sharing and Retention

Limited Sharing, Practical Retention

We do not sell your personal information. Information may be shared only with internal team members, licensed partners, technical providers, or service professionals who reasonably need it to respond to your request or deliver the service you asked for.

When you submit a testimonial or review, your name, city, rating, and message may be published publicly only after approval. Contact details and moderation records remain internal.

We keep records only as long as reasonably needed for client communication, service delivery, legal compliance, moderation, and operational continuity.

Your Choices

Access, Correction, and Deletion Requests

You may contact us to request correction or deletion of information you previously submitted, subject to legitimate business, legal, security, or record-keeping needs.

Please do not send highly sensitive personal or financial information through general website forms unless specifically requested through a secure client process.

For privacy questions or requests, email info@newcomerconnect.ca or use our contact page.

Need Clarification?

Questions About Your Data?

If you need help understanding how your information is handled, contact our team and we will point you to the right person or next step.

Contact Our Team View Services